With all the features and facilities of a corporate office one would expect to find in the heart of a CBD and not typically in a suburban location, the Victorian Government’s Department of Transports new customer service centre, a mix of commercial and retail, will provide staff and customers alike a premium, high quality environment in a convenient location adjacent Eastland shopping centre and Ringwood Train Station.
This 13,700sqm NLA fully integrated fitout will include an end of trip facility on the lower ground floor, a VicRoads customer services centre and café on the ground floor with a business lounge on the mezzanine. PCA grade A offices with interconnected stairs are located between levels 5-10 and the roof top terrace provides a function space to host 200 people.
This project has a high emphasis on the use of clever technology that is integrated into workstations, meeting/conference rooms and collaboration spaces to offer flexibility with minimalistic visual connection to services. One such example is that there are no raised floors or suspended umbilical cords from the ceiling to the workstation clusters for any service. This allows panoramic views of the office and uninterrupted external views of the Dandenong ranges.
A key challenge has been ensuring that the requirements of all the separate departments and various stakeholders, each with their own unique operational prerequisites yet all sitting under one umbrella, are met and delivered cohesively. Reverse engineering a services requirement brief that meets all interdepartmental requirements, although challenging, was achieved through strong communication and regular collaboration with the wider project team through workshops, meetings over video conferencing and site visits only as necessary due to Covid-19. Through this collaboration we have achieved a great working environment for the end-user with spaces that are tailored for individual group settings and multiple groups with the intention of improving people’s health and productivity.
The fitout will be targeting a self-assessment of Green Star and NABERS.
To learn more please contact: Russell Evans, Director – M: 0411 358 090 | E: [email protected]